What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make form mobile-responsive?

    Asked by WV201 on January 26, 2017 at 03:02 PM

    Our form works fine for computer users, but not for cell phone users.  I thought I remember there being a option to make it cell phone compatible somewhere, but I can't seem to find it.


    Page URL:

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    JotForm Support

    Answered by BDAVID on January 26, 2017 at 04:09 PM

    Please try adding the Mobile Responsive widget: https://widgets.jotform.com/widget/mobile_responsive 

    Let us know if you need more help.

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    Answered by WV201 on January 26, 2017 at 04:51 PM

    Ok, I added the Widget, but all it did is put in a field that says "please run the wizard" 

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    JotForm Support

    Answered by Chriistian on January 26, 2017 at 06:27 PM

    Hi there,

    The "Please run the wizard" text in the form was not related to Mobile Responsive widget. You can remove it.

    As per checking your form in mobile view, it is actually mobile-responsive except that the field Previous Pets which is a Configurable List widget is too wide because it has 5 columns with long header words that cannot be compressed to fit the width of a mobile screen.


    My suggestion is that you use shorter words in the Configurable List or add word breaks or white spaces b/w words like changing "Spayed/Neutered" to "Spayed or Neutered" so the words would wrap and thereby reduce the width of its container cell.


    If you need further assistance, let us know.