Our form does not open for some users.

  • Nicholas Belgau
    Asked on January 26, 2017 at 3:37 PM

    The jotform we created under tedxcpp@gmail.com username does not open for some users. A jotform error appears on our webpage where we have the jotform. I tried to,diagnose the issue by operating system, mobile vs desktop, and mac vs pc, but some users who cant access the jotform  have the exact same device as another who CAN open it. I would like to resolve this today. Thank you.

    Jotform Thread 1047848 Screenshot
  • Kiran Support Team Lead
    Replied on January 26, 2017 at 4:52 PM

    This is a duplicate thread to https://www.jotform.com/answers/1047843/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!