What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form does not open for some users.

    Asked by Nicholas Belgau  on January 26, 2017 at 03:37 PM

    The jotform we created under tedxcpp@gmail.com username does not open for some users. A jotform error appears on our webpage where we have the jotform. I tried to,diagnose the issue by operating system, mobile vs desktop, and mac vs pc, but some users who cant access the jotform  have the exact same device as another who CAN open it. I would like to resolve this today. Thank you.

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    JotForm Support

    Answered by Kiran on January 26, 2017 at 04:52 PM

    This is a duplicate thread to https://www.jotform.com/answers/1047843/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!