What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm Not Receiving Notification Emails Of Recent Submissions

    Asked by FloImp on January 26, 2017 at 04:25 PM

    Why am I not receiving emails notifying me of recent form submissions? Settings are on.

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    JotForm Support

    Answered by BDAVID on January 26, 2017 at 05:37 PM

    One of your recipients was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    You should start receiving notifications. Makes sure to check your spam folder, and if you find any JotForm email, mark it as NOT SPAM.

    Let us know if you need more help.