What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downgrading Account

    Asked by bowiecountygop on June 05, 2012 at 08:49 AM

    I am trying to downgrade my account to FREE. The account is "BOWIECOUNTYGOP". I keep being re-directed to website Plimus and is asking for a user and password.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by mliz on June 05, 2012 at 08:58 AM

    For your convenience I have downgraded your Premium subscription to free you will no longer be charged again. The account is scheduled to be downgraded to the free type on June 20.

    If you have further questions feel free to let us know.

    Thanks!