Email conditions on Edit Page

  • markcarlock
    Asked on January 26, 2017 at 5:43 PM

    I'm trying to send different emails when SUBMIT FOR PROCESSING is clicked when editing the form.  I want 1 email to be sent if they have approval authority and approve the request themselves and another email to be sent if they have their supervisor approve it.  I set up a couple conditions for this but both these emails are being sent rather than one or the other.  I'm think I'm close just missing a step, please advise.

    Form URL:  https://form.jotform.com/70256383866162

  • Kevin Support Team Lead
    Replied on January 26, 2017 at 7:27 PM

    After inspecting the conditions you're using I can see they are well set up, but there is only one setting that is sending the emails always, at least where you have more than one statement, you've currently set up your conditions to send when "ANY" of the conditions is met, you need to change this to "ALL" so the conditions will met only for certain cases (when both statements are met). 

    Email conditions on Edit Page Image 1 Screenshot 20

    Please, do this change on your conditions and let us know if it works.