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    Email conditions on Edit Page

    Asked by markcarlock on January 26, 2017 at 05:43 PM

    I'm trying to send different emails when SUBMIT FOR PROCESSING is clicked when editing the form.  I want 1 email to be sent if they have approval authority and approve the request themselves and another email to be sent if they have their supervisor approve it.  I set up a couple conditions for this but both these emails are being sent rather than one or the other.  I'm think I'm close just missing a step, please advise.

    Form URL:  https://form.jotform.com/70256383866162

    Page URL:

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    JotForm Support

    Answered by Kevin_G on January 26, 2017 at 07:27 PM

    After inspecting the conditions you're using I can see they are well set up, but there is only one setting that is sending the emails always, at least where you have more than one statement, you've currently set up your conditions to send when "ANY" of the conditions is met, you need to change this to "ALL" so the conditions will met only for certain cases (when both statements are met). 

    Please, do this change on your conditions and let us know if it works.