What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Separate Account User Logins??

    Asked by MWConsulting on January 26, 2017 at 07:28 PM

    I am the main account holder. I have given several other users Jotform access as is allowed in my plan.

    1) Is there just ONE access login for all users, and then it is up to me what forms ,or rights I give them access to, - or does each user get there own access login? If their is separate access, how do I set this up?

    2) How does an encryption key work, and can each user get one, or are they all the same for the account?

    Keith Kaser





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    JotForm Support

    Answered by BDAVID on January 26, 2017 at 10:47 PM

    1) Each user has his own access. The forms you have shared with them belong to you, and you can stop sharing whenever you want to, you just have to go to your account Users settings, and remove your users: 

    2) It will be the same encryption key, you just have to generate it, and share it with them, so they can upload it when attempting to view your forms.

    You might like to read this article about encrypted forms before enabling that feature: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them 

    Let us know if you need more help, we will be glad to assist you.