What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What does it mean that a form is "unread" exactly?

    Asked by MWConsulting on January 26, 2017 at 07:31 PM

    Many of my form submissions show as "unread". Does that just mean they were simply not viewed on your site, or did they not get sent out to recipients?


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    JotForm Support

    Answered by Kevin_G on January 26, 2017 at 10:47 PM

    It means that there are some submissions on your form that you've not seen yet: 

    Once you view the submissions either form the view option in My Forms page or through the submissions page these unread submissions will no longer appear.