What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is disabled for no reason

    Asked by bramgg on January 26, 2017 at 08:37 PM

    https://form.jotform.com/70257358041251

    My form has been going in and out of "disabled", even though I'm not setting it to disabled myself.

  • Profile Image

    Answered by Ian on January 27, 2017 at 01:00 AM

    I checked your account and it was auto-suspended. And this happens by our anti-phishing system that automatically detects and disables the suspicious forms. I reviewed your forms and found that the form is asking for instagram username.

    I am re-activating your account but you need to immediately delete/modify the suspicious field or you can delete the whole form. Your account might be suspended again if you don't do this immediately.