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Duplicate email notifications to same addressAsked by proaudio on January 26, 2017 at 08:40 PM
I'm having an issue with receiving duplicate email notifications--for the same form submission--to only one email address. Sometimes it's minutes apart, sometimes hours, sometimes days. I've confirmed they are not entrant revisions to their submission. Can you help?
I've checked our email logs, I cannot see any duplicate outgoing emails for the same submission - but that does not mean that you might not be getting duplicate notifications, just that you shouldn't.
I've cleared your form caches, so hopefully that resolves the issue - you could also try recreating the email notification. Let us know.