What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have created a new form and it does not auto send it to my email when someone completes it

    Asked by cshaltz on January 26, 2017 at 09:01 PM

    Is my email fcshaltz@sbcglobal.net on the bad list or something??

    When I go an edit the "Submit" button, it shows my email address correctly. 

    Can you help me out please.   Thank you.

    Carol Shaltz

    Page URL:
    https://form.jotform.com/70257793312154

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    JotForm Support

    Answered by NeilVicente on January 27, 2017 at 01:13 AM

    Your email address is not in our mail servers' bounce list. Are you having issues receiving email notifications from your JotForms?

    Have you looked for the missing notifications in your SPAM folder ?