What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form editor doesn't work in v4: Oops! Something went wrong

    Asked by 7Countries on January 27, 2017 at 12:23 AM

    Hello! 5-7 days as I can't add anything in my form examples because the editing page showing mistake. I attach screenshot. Many times I can't edit any forms because se it every time. Initially use Google Chrome browser, secondary Opera and observe the same mistake everywhere in both browsers.

     

    Screenshot
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    Answered by 7Countries on January 27, 2017 at 01:04 AM

    ps. When I use Mozilla Firefox - observe the same situation(((

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    JotForm Support

    Answered by amy on January 27, 2017 at 02:58 AM

    Hi,

    We are sorry for the inconvenience issue. Our developers have just fixed your issue. 

    Would you please check it? 

    If your problem persists, please let us know.

    Thank you for informing us about the issue.

    Kindest Regards.

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    Answered by 7Countries on January 27, 2017 at 03:00 AM

    Ok now I will check how it works.

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    Answered by 7Countries on January 27, 2017 at 03:02 AM

    Right now it works correctly, thank you!!!)))

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    Answered by 7Countries on January 27, 2017 at 05:20 AM

    But now I have again the same problem with other form...

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    Answered by 7Countries on January 27, 2017 at 05:22 AM

    With this:    

    https://www.jotform.com/build/70174272275455

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    JotForm Support

    Answered by amy on January 27, 2017 at 07:24 AM

    Hi again,

    Our developers are working on it again. 

    When we fix it, you'll be informed via this topic.

    Thank you very much for your patience. 

     

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    JotForm Support

    Answered by amy on January 27, 2017 at 09:37 AM

    Hi,

    Your forms have no issue with the v4 form editor now. Also, I cleared your form cache. Would you please clear your browser cache either and try it again?

    If your problem persists, please inform us again.

    We'd be glad to help you.

     

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    Answered by 7Countries on January 27, 2017 at 09:53 AM

    So now I can edit this form also! Will observe work of other forms later/