What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All forms disappeared from my site.

    Asked by sochadesign on January 27, 2017 at 05:26 AM

    I'm using Jot form for a while to collect orders from my customers. Since yesterday all forms disappeared from my site! I have tried again to paste the java script on one of my pages but it doesn't work.

    Have you changed something at your side?

    Best Regards


    Page URL:

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    JotForm Support

    Answered by ashwin_d on January 27, 2017 at 07:33 AM

    Hello Jürgen,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now and all your forms are back online.

    I'm sorry for the trouble caused to you. 

    Thank you!