What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Como alterar os itens no arquivo PDF que é gerado

    Asked by dspouza on January 27, 2017 at 07:47 AM

    Ao baixar o formulário em PDF alguns itens do meu formulário não são exibidos mesmo eles sendo preenchidos, gostaria de saber o porque e como faço para corrigir isto para que o formulário baixado venha com todas as informações preenchidas.

    Page URL:
    https://form.jotformz.com/50997735534670

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 27, 2017 at 09:02 AM

    You can customize/update the PDF design of the PDF report of your form's submission in the Submission Page > PDF > Customize PDF.

    To fix the issue you are encountering, in the PDF Design page, please try to click on the Reset button and then click save. Resetting the PDF Design will help display again the fields that are missing on your PDF submission report. 

     

    Do let us know if you need further assistance.
    Regards.