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    Forms submissions of our website are not being received in our emails

    Asked by allianceelectronics on January 27, 2017 at 09:31 AM

    My collection request form submissions off my website are not being received in our emails.

    http://www.allianceelectronics.co.uk/arrange-a-free-collection

    can you please have a look and see what might  be going wrong.

     

    Thanks and best regards

     

    Mike

    Page URL:
    http://www.allianceelectronics.co.uk/arrange-a-free-collection

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    JotForm Support

    Answered by Kiran on January 27, 2017 at 10:56 AM

    I see that the email address sales@allianceelectronics.co.uk is in our bounce list and so you are not receiving emails. I have now removed it from the bounce list. You should be able to receive the notification emails without any issue from now.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Let us know if you need any further assistance. We will be happy to assist.