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allianceelectronicsAsked on January 27, 2017 at 9:31 AM
My collection request form submissions off my website are not being received in our emails.
http://www.allianceelectronics.co.uk/arrange-a-free-collection
can you please have a look and see what might be going wrong.
Thanks and best regards
Mike
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Kiran Support Team LeadReplied on January 27, 2017 at 10:56 AM
I see that the email address sales@allianceelectronics.co.uk is in our bounce list and so you are not receiving emails. I have now removed it from the bounce list. You should be able to receive the notification emails without any issue from now.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Let us know if you need any further assistance. We will be happy to assist.