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  • Profile Image

    Wishbox is not working

    Asked by sanalcafe on January 27, 2017 at 09:36 AM

    Hi,

    Your wishbox is not working

    Here is the code:

    <script src="https://www.jotform.com/min/?g=feedback2" type="text/javascript"></script>

    <script type="text/javascript">

        new JotformFeedback({

            formId      : "70263531914351",

            buttonText  : "Send Feedback",

            windowTitle : "Mark up the screenshot to describe a problem or suggestion",

            base        : "http://www.berkkusaksiz.com.tr,

            background  : "#F59202",

            fontColor   : "#FFFFFF",

            buttonSide  : "bottom",

            buttonAlign : "right",

            type        : false,

            width       : 280,

            height      : 420,

            instant     : true

        });

    </script>

     

    But at first line source "https://www.jotform.com/min/?g=feedback2" give 404 error. So it is not working. 

    Can you check it?

     

    Another question:

    Can I add take & send screen shot to my form "Feedback Form"

     

    Thanks

    Berk

  • Profile Image
    JotForm Support

    Answered by KadeJM on January 27, 2017 at 11:10 AM

    It looks like you created a form using our wishbox app.

    I think that app might be somewhat out of date which might explain why it's not working since I was able to replicate the problem.

    You can try using this code instead using an updated feedback js script:

    <script src="https://form.jotform.com/static/feedback2.js?3.3.REV" type="text/javascript"></script>

    <script type="text/javascript">

        new JotformFeedback({

            formId      : "70263531914351",

            buttonText  : "Send Feedback",

            windowTitle : "Mark up the screenshot to describe a problem or suggestion",

            base        : "http://www.berkkusaksiz.com.tr,

            background  : "#F59202",

            fontColor   : "#FFFFFF",

            buttonSide  : "bottom",

            buttonAlign : "right",

            type        : false,

            width       : 280,

            height      : 420,

            instant     : true

        });

    </script>

     

    However, if not, then I would suggest using the feedback code as an alternative.