What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are Incomplete payments?

    Asked by mjocain on January 27, 2017 at 11:16 AM

    Please help me understand what puts a submission in "incomplete payments?"

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    JotForm Support

    Answered by Nik_C on January 27, 2017 at 12:12 PM

    Please refer to this guide for complete explanation of Incomplete Payments: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    If you need some further clarification please let us know.

    Thank you!