What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I create a form that can be filled offline on mobile phones?

    Asked by yadleycom on January 27, 2017 at 11:45 AM

    I dont know if my question really makes sense but I hope you can understand me. I would like to create an enrollment form that a user can fill via mobile phone (I would like to send my form via WhatsApp and then they fill and send back to me). I already have a successful jotfom online

    HERE IS MY WEB BASED FORM

    However, I would like to cater also for my clients who are failing to submit their applications online. Most of my clients use mobile phones.

    Thanks hey!

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    JotForm Support

    Answered by ashwin_d on January 27, 2017 at 12:39 PM

    Hello yadleycom,

    When you say you want to send your form via WhatsApp, do you mean to say that you want to send link to your form or you want to share the form itself.

    Here are the options I would suggest:

    #1. I would suggest you to please enable "Auto Fill" of your form. One user opens the form and start data input, those data are saved in browser cookies. User can submit the form at a latter date. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    #2. Alternate option is to download your form's PDF version and send it to your user via WhatsApp. User can input the data and submit the form at a latter date. The following guide should help you how to how to download PDF version of form:  https://www.jotform.com/help/212-How-to-Create-a-PDF-Form

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by yadleycom on January 27, 2017 at 12:54 PM

    Thanks Ashwin, I meant I want to share the form itself.

    Im following the links you just sent me and looking for the best option. I will update you of how it goes and I hope you wont mind assisting me again if I run into any challenge. Thanks!

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    JotForm Support

    Answered by ashwin_d on January 27, 2017 at 01:32 PM

    Hello yadleycom,

    Absolutely, feel free to contact us if you have any questions or have any trouble and we will surely help you.

    Thank you!