What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change email recipient address based on user input?

    Asked by backyardproductskc on January 27, 2017 at 04:08 PM

    I have 32 or 33 branch locations from which to choose for the applicant.  Is there any way to email the results of the form to the branch that correlates to which branch they picked?

    For example.  If the applicant was to choose branch 53 - kansas city for their location, would it be possible for the form to be emailed to branch053@backyardproducts.com ONLY if the applicant chooses their branch.  Or if they chose branch 41 it would be emailed to branch041@backyardproducts.com.  Etc.

    Please let me know if this is possible and how would I go about setting this up.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 27, 2017 at 08:14 PM

    Yes, it is possible to achieve this, you only need to set conditions to send the email to the proper address based on the selection made in your field. 

    Here's a guide that will provide you with more steps about how to conditionally change the email recipient address: How-to-Send-Email-Based-on-User-s-Answer

    If you have any question, let us know.