What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    With Dropbox Integration are uploaded files not counted against my upload space limit?

    Asked by ColeCommunityChurch on June 05, 2012 at 02:47 PM

    I have noticed in a couple of places a reference to using Dropbox Integration to store uploaded files "instead". The word instead seems to imply that the uploaded files will not be stored on Jotform but instead be stored in your Dropbox folder. Thus they would not count against your upload space limit. Would you please give some clarity to this issue?

    Thanks you.

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    JotForm Support

    Answered by Goldo on June 05, 2012 at 03:03 PM

    What happen is that files are saved on your jotform account first before it gets forwarded to dropbox. So it still consumes space. However, you can delete the submissions on JotForm site and you will still have those files on your Dropbox and you will gain the space back from your JotForm uploads limit.

    Hope that clear things up.

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    Answered by ColeCommunityChurch on June 05, 2012 at 03:10 PM

    Thank you for clearing that up for me.