- nirvmanAsked on January 28, 2017 at 12:49 AM
FOrm was working fine then suddenly stopped. I reconnected stripe and still having issiePage URL:
- BorisAnswered on January 28, 2017 at 07:01 AM
Thank you for letting us know about a possible issue. I have cloned your form and tested it extensively, and it seems that the issue manifests only when there is Preview Before Submit button present on the form.
As soon as the widget is removed from the form, it appears to be working fine.
I have escalated this as a bug report to our developers, and we will let you know as soon as the issue gets resolved. However, if you want to have your form active again promptly, you may want to try removing the offending widget from your form for the time being, and add it back once the issue is resolved.
- nirvmanAnswered on January 28, 2017 at 01:09 PM
Great I will remove widget.
- JotForm SupportwidgetsAnswered on February 22, 2017 at 10:41 AM
Hi, this should be okay now. We apologize for the late response. Let us know if problem still persist.