What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come I can't edit saved Forms?

    Asked by Paul  on January 28, 2017 at 02:32 AM

    Hi, I go to "my forms" page and I see forms that I've built. But I can't do anything. Nothing! Is it because I haven't paid? Am I using the wrong browser? I'm confused.

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    JotForm Support

    Answered by Welvin on January 28, 2017 at 07:33 AM

    The form is editable. I think you are getting an error in the page. Please do check that in your browser console. Please check this guide for browser console:

    https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en

    https://developer.mozilla.org/en/docs/Tools/Browser_Console 

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    Answered by Paul  on January 29, 2017 at 10:45 PM
    Hi Welvin,
    I was able to get this to work. For some reason I couldn't access/edit my form on Firefox. I had success using Safari though.
    I just want to say that JotForm is awesome! I just built a scholarship form for a non-profit. We'll see how it goes but building it was a breeze and it looks professional.
    Thanks,
    Paul
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by TitusNdoka on January 30, 2017 at 01:42 AM

    I gave it a try on Firefox on Yosemite, and it worked no problem.

    Your's should work too, and we would like to help you resolve it.

    When you have time, please respond with a screenshot showing the console errors on firefox as shown below: