How come I can't edit saved Forms?

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    Paul 
    Asked on January 28, 2017 at 02:32 AM

    Hi, I go to "my forms" page and I see forms that I've built. But I can't do anything. Nothing! Is it because I haven't paid? Am I using the wrong browser? I'm confused.

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    Welvin
    Answered on January 28, 2017 at 07:33 AM

    The form is editable. I think you are getting an error in the page. Please do check that in your browser console. Please check this guide for browser console:

    https://developers.google.com/web/tools/chrome-devtools/debug/console/console-ui?hl=en

    https://developer.mozilla.org/en/docs/Tools/Browser_Console 

  • Profile Image
    Paul 
    Answered on January 29, 2017 at 10:45 PM
    Hi Welvin,
    I was able to get this to work. For some reason I couldn't access/edit my form on Firefox. I had success using Safari though.
    I just want to say that JotForm is awesome! I just built a scholarship form for a non-profit. We'll see how it goes but building it was a breeze and it looks professional.
    Thanks,
    Paul
    Sent from my iPhone
    ...
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    TitusNdoka
    Answered on January 30, 2017 at 01:42 AM

    I gave it a try on Firefox on Yosemite, and it worked no problem.

    Your's should work too, and we would like to help you resolve it.

    When you have time, please respond with a screenshot showing the console errors on firefox as shown below: