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    my form on my mobile device doesn't work

    Asked by ggipson on January 28, 2017 at 11:22 AM

    My work order form works on a computer but fails on a mobile device. The date doesn't change, the capcha doesn't change from work order to work order. What needs to be adjusted?

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    Answered by KadeJM on January 28, 2017 at 12:18 PM

    I would be more than happy to take a look at this problem you're having with your form working on mobile devices.

    After investigating this problem on my iPhone I was not able to replicate any problems.

    Both the Date & Captcha fields are working and can be set differently.

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    Answered by ggipson on January 28, 2017 at 05:45 PM
    That’s great but it’s not working on my droid and that’s my primary device.
    Thrivingly Yours,
    Gabrielle Gipson
    Consultant, Trainer, Speaker, Coach, and Author
    G+G Enterprises
    Entrprises for Social Change
    Enterprises include:
    Next Step Staffing employs people with employment barriers
    You Have The Power prevents and heals harm
    Welcome Homes houses people with housing barriers
    Gipson Consulting helping people and organziations to thrive
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    JotForm Support

    Answered by Kevin_G on January 28, 2017 at 10:32 PM

    I have now tested your form in an Android emulator device and found that it works fine, I'm able to change the dates and reload the captcha image as well. 

    Please see my screen-cast below about my test results: 

    May we know the device you're testing on? 

    We will be glad to perform further tests on the same device you're testing, maybe this is related to an specific version of android or device.