Form is disabled error message is preventing me from viewing my form

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    Asked on January 28, 2017 at 11:20 PM
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    Answered on January 29, 2017 at 12:21 AM

    I have checked the status of your account and found out it was automatically suspended due to suspected phishing activity in your form. Our anti-phishing tool that scans each form created in Jotform has detected credit card fields in your form and flagged it. Once a form is flagged for suspected of any phishing activity, the account that owns the form will be automatically suspended because it is against our terms. 


    I have removed the fields from your account and reactivated your account.


    As we do not encourage collecting of credit cards within form fields, how would you like to consider trying any of our Payment Integration instead? You can also allow or enable payment authorization in most of our payment integration. This option allows you to collect payments at a later time. The information on how you can enable payment authorization in most of our payment field is found in this guide: How-to-Enable-Payment-Authorization

    You may also find the guide below helpful


    Thank you.