What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my account

    Asked by bfpazza on January 29, 2017 at 12:20 AM

    The site builder with hosting I have doesn't have embedding capabilities. So this account is not of use to me. 

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    JotForm Support

    Answered by Mike_G on January 29, 2017 at 12:44 AM

    I hope you don't mind us asking which website builder are you referring to. Maybe we can check for any available solution or workaround for you. Or, you can also provide or describe us the issue(s) you're having maybe we can give you suggestions or recommendations if possible.

    A website builder that has the ability to add custom HTML, will be able to embed our forms in it.


    Or, in any case, the website builder you are using really does not allow our forms to be embedded, maybe we can create a method on how to embed or include forms to that website builder in the future.

    However, if you are firmly decided to cancel, please let us know so we may help you do so.

    We will wait for your response.

    Thank you.