What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I clone my form and embed again

    Asked by pjl_tn on January 29, 2017 at 12:34 AM
    why can't it be cloned and the embedding done again, just like it was in the beginning?  It's just like starting over again.  I just need the steps to do it, since I didn't originally do it the first time.
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    JotForm Support

    Answered by jonathan on January 29, 2017 at 12:36 AM

    You can clone your form and embed the cloned version of the form.

    Follow the steps on the user guide: 

    https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    Let us know if you need further assistance on this.

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    Answered by pjl_tn on January 29, 2017 at 06:07 AM

    I understand how to clone a form.  I have a form with PayPal and other form with Authorize.net, phone and check payment options.  The PayPal form is correctly laid out, I need the other form to be an exact duplicate.  Once I clone PayPal I'm not sure how to re-implement the authorize.net, phone & check payment options at the top of it with conditionals in place as well.  Another at Jotform helped me before but then I had layout and other changes I had to make so the form would be like the college's paper form so it is Board/State approved.  The only option I know of is to clone again, just like before when the other support person did this for me, but since I didn't do it the first time myself, I'm unsure how to proceed this time.  I've read all the "multiple payment options" and every other thing on here but depending on who answered in support, it could be one of a number of ways how to do it and I get started then get confused and have to start over because I get lost trying to get my head around it all - it's complicated to me.

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    JotForm Support

    Answered by Nik_C on January 29, 2017 at 09:16 AM

    The only way you can have two payments in one form is to use iFrame embed feature and embed another payment form in the original one.

    Let's suppose you have one form with PayPal payment embedded. Then you can use iFrame embed widget and embed another form with Authorize.net payment and all those other fields included.

    Basically, you create both forms and then use the iFrame embed widget to embed one of them in another one.

    You can also check this guide on how to create multiple payments form: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form

    If you need any assistance along please let us know.

    Thank you!

  • Profile Image

    Answered by pjl_tn on January 29, 2017 at 11:43 PM

    I know about embedding.  I know about cloning.  I know about everything else that everyone in 3 threads now (not my own making, support kept making new ones) keep saying AFTER I say time and again what I need but no one seems to grasp it.  I have been as kind as I know to be and this is the utmost frustrating experience I have had at JotForm.  I don't know how to say it any more precise than I have many times what I was needing.

    This experience is making me doubt very much about purchasing a plan for the client here.  If this is what support is going to be like in the future I want no part of it and certainly don't want my client to go through anything like it.  I don't know what happened, it has been better but these last few days are the pulling my hair out type of days.

    Having gotten that off my chest, I got the forms done and working.