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    Payment Form: Why price is not shown when special pricing is enabled?

    Asked by zapin on January 29, 2017 at 07:10 AM

    A few problems I´m strugling with :

    Can I change "price" to danish word instead ?

    When having a discount on some of my products, like 2 for 10.- it doesn`t show the price for one at the right, is it possible to get it to do so, so it looks simular to the other products ?

    When my phone is held horisontal my form looks good, but when vertical prices aren`t below each other, is it possible to get this fixed, so it would look ok no matter what way you hold your device (haven`t tested on tablet) ?

     

     

     

     

     

    Page URL:
    https://www.jotformeu.com/form/53545513278358?preview=true

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    JotForm Support

    Answered by Kevin_G on January 29, 2017 at 12:58 PM

    Can I change "price" to danish word instead ?

    It has been moved to a different thread in order to assist you better, it can be found here: https://www.jotform.com/answers/1049758 

    When my phone is held horisontal my form looks good, but when vertical prices aren`t below each other, is it possible to get this fixed, so it would look ok no matter what way you hold your device (haven`t tested on tablet) ?

    We will also assist you on a different thread which can be found here: https://www.jotform.com/answers/1049767 

    Now, I have noticed the same on my end, when special pricing is enabled in the product the price does not show in the form, I will forward this thread to our second level in order to let our developers know about this. 

    We will let you know as soon as we get any update regarding this. 

  • Profile Image

    Answered by zapin on January 29, 2017 at 01:24 PM

    Thank you for your help so far, looking forward to hearing from you regarding the problem with special pricing and price not showing. 

     

    Thank you for a really great form builder, and a great support. 

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    JotForm Support

    Answered by Welvin on January 29, 2017 at 03:40 PM

    You're welcome and thank you for the feedback :) We will keep you updated. 

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    JotForm Support

    Answered by NeilVicente on February 04, 2017 at 03:09 PM

    @zapin

    The regular price isn't shown because you have special pricing for your product, which is based on quantity. It makes little sense to display the price when it does not match the item total when the quantity is not 1.

    For example, if we display 4.50 DKK, it would be downright confusing to see that 10 pcs of it amounts to 40 DKK because 4.50 x 10 = 45

    That is why we show individual prices for your options, so the item total would be displayed separately.

    Hope this answers your question.

    Warm regards,