What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I know the user id and information?

    Asked by Namrah on January 29, 2017 at 07:50 AM

    I've created a form and someone is using it in a wrong manner.
    I'm getting prank registrations and the user is actually molesting the team.
    Is there anyway through which I can get his/her information?

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    JotForm Support

    Answered by Kevin_G on January 29, 2017 at 11:27 AM

    You can get the submitter's browser info by following this guide: https://www.jotform.com/help/234-How-to-Catch-User-s-Browser-Info 

    And you can also get the IP address by following this guide: https://www.jotform.com/help/31-How-to-Find-IP-Addresses-of-Form-Submitters 

    You could also set unique submissions on your form to avoid this person to submit the form multiple times: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    The get visitor location will also provide you with info about your submitter: https://widgets.jotform.com/widget/get_visitor_location 

    Guide to add the widget to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    Hope this helps.