- NamrahAsked on January 29, 2017 at 07:50 AM
I've created a form and someone is using it in a wrong manner.
I'm getting prank registrations and the user is actually molesting the team.
Is there anyway through which I can get his/her information?
- JotForm SupportKevin_GAnswered on January 29, 2017 at 11:27 AM
You can get the submitter's browser info by following this guide: https://www.jotform.com/help/234-How-to-Catch-User-s-Browser-Info
And you can also get the IP address by following this guide: https://www.jotform.com/help/31-How-to-Find-IP-Addresses-of-Form-Submitters
You could also set unique submissions on your form to avoid this person to submit the form multiple times: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
The get visitor location will also provide you with info about your submitter: https://widgets.jotform.com/widget/get_visitor_location
Guide to add the widget to your form: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form
Hope this helps.