Order Forms Don't Add Up The Numbers Totally

Hi, I'm a web designer and have made a website for a client that has a need for a lot of online order forms and I've used your great forms - but he now tells me that the order form doesn't add up the numbers to a total at the end, which is very important for his business, that both he and his customers can see what the totals are.

 

This is his website:

http://dangeorge403.wixsite.com/escapetraveler17b2

 

And this is one of the pages (go to the bottom of the page) that has the order form: http://dangeorge403.wixsite.com/escapetraveler17b2/traveler

You do not have a calculation in the form. If you want to see the total, you should add the calculation widget and sum up the fields. Here's our guide for that:

https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

After adding the calculation, make sure to check if it's added in the email table. 

Hi,
Thank you for your quick response. I have followed your instructions, I hope correctly, and my form has gotten
the added calculation field at the bottom. (see screenshot 2). But when I add one of the options people can
purchase listed in the order form - like a $300 option - the calculator automatically shows $3003003003 -
like it adds it 3 times?…see screenshot 1. And when I add another $1000 option it shows $300$1,00030010003
How do I get it to add the numbers correctly.
My client - who has bought your Bronze account - really need this to work properly.
This is the form I’m “training” on: https://form.jotformeu.com/63506047172351
Thanks.
Best,
Bjarne
Screenshot 1:
Screenshot 2:



...

Hello Bjarna,

I did check your form #63506047172351 and found that you have added all the form fields including calculation widget without the calculation formula to add the values. Please check the screenshot below:

 

Here are the steps I would suggest to solve your problem:

#1. Add calculation value for each of your products. The following guide should help you:  https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

#2. Add the calculation formula in your form calculation widget to add the values of each products. (I have fixed this part in your form.) Please check the screenshot below:

 

You may like to refer the following guide on how to do calculation using form calculation widget:  https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget 

Hope this helps.

Do get  back to us if you have any questions.

Thank you!

Hi,
I would really appreciate it, if you could make a guide-video like you did here below, where you step by
step show me how to set up the calculator for precisely this form attached.
https://form.jotformeu.com/63506047172351
My client is getting a little nervous about using Jotform because he really needs his clients to be able to
add up the numbers and get a total. I love your forms and are getting better at using it and luckily because
I got more clients that wants me to make forms for their websites.
So I need to be able to do this right.
Thank you!
Best,
Bjarne



...

You already have the calculation in placed. But I will try to get it a video for you later today and let you know.

For the meantime, you may consider re-checking the steps given by my colleague or check this guide: https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget. This guide has the information you need to accomplish the calculation. 

Thanks a lot, Welvin!
Best,
Bjarne



...

...

Hello Bjarne,

I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1056683

Thank you!