What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form disabled?

    Asked by Aaronraus on January 29, 2017 at 07:01 PM

    I enabled it in the preferences

    Page URL:
    https://www.jotform.com//?formID=70285851192156

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 30, 2017 at 12:23 AM

    I checked your account and I didn't see any guilty fields. Please keep in mind that asking for login information such as username and password can lead into your account being suspended. To avoid it, please read our terms of use

    I have now activated your account so you can use your forms properly. 

    Hope that helps. If you have any questions, please let us know. Thank you.