What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are your pop-up boxes mobile friendly?

    Asked by Arina Thomas  on January 29, 2017 at 07:21 PM


    I am a paid user of JotForm with caregatto. I would like to speak with someone about your pop-up box function, we have one setup, our website is live and unfortunatelyit isn't mobile friendly.

    Page URL:

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    JotForm Support

    Answered by liyam on January 30, 2017 at 12:19 AM

    Hello Arina,

    This question seems to be a duplicate of the other thread which my colleague recently answered. Please follow this link for the response: https://www.jotform.com/answers/1049894


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    Answered by caregatto on January 30, 2017 at 12:45 AM
    Which threat? That's my question. I responded to your colleague and clarified what is not working. Still waiting for a response.
    Sent from my iPhone
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    JotForm Support

    Answered by ashwin_d on January 30, 2017 at 01:57 AM

    Hello caregatto,

    Please note that we respond to questions on the same priority it is received. We will repond to your other thread soon: https://www.jotform.com/answers/1049894

    Thank you!