What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by valleytutorcentre on January 29, 2017 at 10:33 PM

    You automatically disabled my form. I did send a response but have not heard from you. I use the forms on our school website www.valleytutorcentre.org.za


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    JotForm Support

    Answered by candy on January 30, 2017 at 01:23 AM


    We're sorry for the inconvenience you have.

    I've checked your account and I've seen that your account has been auto-suspended by our automatic anti-phishing system. 

    As I've seen you have deleted most of your forms from your account. If you have requested password, username or credit card information from your users in your forms, your account might be auto-suspended for these reasons. Please check our Terms of Use (as you can find it at the following link) in order to avoid this kind of suspicious activities in your account: https://www.jotform.com/help/8-Terms-of-Use 

    All in all, I've re-activated your account as I did not find any suspicious activities in your account.

    Thank you for your understanding.