pay before time to get more space

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    frank14
    Asked on January 30, 2017 at 07:32 AM

    the billing time is really soon, but i am out of space and i was wondering if i can pay now, so i can have space.THANK YOU.

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    owen
    Answered on January 30, 2017 at 08:05 AM

    Hi,

    Your billing cycle is set and it is unfortunately not possible to change the payment date. Your account is scheduled to downgrade by today and it gets back to its normal on February 2nd. I'm sorry that we are not able to charge you immediately. 

    Please contact us again if you need any further assistance.