What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Probleme de connexion

    Asked by Abrisud on January 30, 2017 at 08:12 AM

    Bonjour,

    depuis ce matin je n'arrive pas a me connecter au site. Impossible de voir les formulaires en ligne

    Merci pour votre aide

    Page URL:
    https://form.jotformeu.com/Abrisud/devis

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    JotForm Support

    Answered by owen on January 30, 2017 at 09:21 AM

    Hi,

    Are you not able browse JotForm? Please let us know if the issue is related with a specific form though. Everything seems to be working as expected on our end. The form you provided seems to be working as well. 

    Please provide us some more details about your issue. We can investigate it further then. 

    Thank you for contacting us.

    Regards

  • Profile Image

    Answered by Abrisud on January 30, 2017 at 09:28 AM

    Bonjour 

    Merci pour votre retour. Ca ne marche toujours pas chez moi

    le fichier mouline dans le vide, c'est pareil pour les autres fichiers.

    Rien ne s'affiche.

    merci encore

     

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    JotForm Support

    Answered by Chriistian on January 30, 2017 at 11:00 AM

    I checked the link you provided (https://form.jotformeu.com/Abrisud/devis) and I was able to encounter the issue you are reporting. I was not able to access the form. 

     

    I also encountered the issue even using the direct link of the form: http://www.jotformeu.com/form/62734016193352.

     

    I am currently investigating your form. Please give me some time to further investigate the issue. I will get back to you as soon as I get a result.

  • Profile Image

    Answered by Abrisud on January 30, 2017 at 11:07 AM

    Merci beaucoup

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    JotForm Support

    Answered by Chriistian on January 30, 2017 at 12:12 PM

    I cloned your form and it seems that the form is not being properly loaded or takes time to load because of your conditions. I checked the conditions and when I disable condition 3 and/or 4 the form can be accessed properly.

    Here is the sample cloned form that I use for testing: https://form.jotform.com/70295282457967.

    Can you also try to disable condition 3 & 4 and see if it you can access your form?