What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why has my account been suspended?

    Asked by jazzybaby on June 05, 2012 at 10:45 PM

    I have been very happy with jotform until now. I have made so many forms for my website, and now they wont show up on my website...at all. I tried to sign into my account on jotform and it says it has been suspended. Why?

  • Profile Image

    Answered by pinoytech on June 05, 2012 at 10:59 PM

    Hi,

    Sorry for the inconvenience that may have caused you today. Upon checking your account, the reason why your account is being suspended because one of your form violates our terms of use. Form's name "Membership Registration Form", this form has a field that asking for username and password and I just want you to know that we have a very strict autophishing detector that would automatically suspend account and forms. However, I re-activate your account now and make to sure to remove username and password field to avoid suspension of your account.

    Thank you!