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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Enter Coupon Code and show in Invoice Total

    Asked by RikkiQ on January 30, 2017 at 09:32 AM
    Also, we are offering our clients coupon codes for discounts. Is there a
    place in Jotforms where I can create a coupon so our client can enter that
    code and have the discount show in the invoice total?
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    JotForm Support

    Answered by Kiran on January 30, 2017 at 10:47 AM

    Yes. It is possible to use coupon codes with the payment integration. Please refer to the guide below that can help you with adding coupon codes in the payment forms.

    https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

    Please give it a try and let us know if you need any further assistance. We will be happy to help.

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    Answered by RikkiQ on January 30, 2017 at 11:45 AM
    Yes, I already know that it's possible to use coupon codes with the payment
    integration.
    My question is: We give our clients a coupon code number specifically for
    them. Is there a way that each of our clients can enter their specific
    coupon code into jotforms?
    .
    Cheers,
    Rikki Quay
    Director Accounts & Website Design
    Reputect Software
    p: 702 302 4555 US | 07 3103 3320 AU
    a: 1930 Village Center Circle, #3-2698
    Las Vegas, NV 89134
    w: www.reputectsoftware.com e: rikki@reputectsoftware.com



    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 30, 2017 at 11:58 AM

    Yes. But, it is required to setup each coupon in the payment wizard in order to validate the coupon. You may be also required to use the option Coupon Limit to restrict the number of uses of the coupon by the shared person.

    Hope this information helps! 

     

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    Answered by RikkiQ on January 30, 2017 at 12:45 PM
    Okay. So, I've sent you a screenshot of the coupon code area I created on
    our form.
    What do I need to do now? and where would I go to do that?
    I appreciate your help as our company is about to launch this coupon
    feature to our customers.
    .
    Cheers,
    Rikki Quay
    Director Accounts & Website Design
    Reputect Software
    p: 702 302 4555 US | 07 3103 3320 AU
    a: 1930 Village Center Circle, #3-2698
    Las Vegas, NV 89134
    w: www.reputectsoftware.com e: rikki@reputectsoftware.com



    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 30, 2017 at 01:00 PM

    Did you attach the screenshot to the reply email? Unfortunately, the images attached to the reply email cannot be posted back to the forum thread. You may attach the screenshot to the forum thread directly by accessing the URL below:

     https://www.jotform.com/answers/1050325

    Please see the screencast below to add a coupon code to the form.

    Hope this information helps! 

  • Profile Image

    Answered by RikkiQ on January 30, 2017 at 01:12 PM

    We will be sending out several different coupon codes to different customers. How would you suggest we do this?

     

     

     

     

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    JotForm Support

    Answered by Kiran on January 30, 2017 at 01:29 PM

    You may add all the coupons to the form as shown in the screencast in my earlier post. So, once the user enters the coupon code that was shared with them and submits the form, the coupon code will be validated with the added coupon codes and calculates the discount if it is valid. 

    Since the coupon codes are unique and limited to use only once in the form, they can be used by the shared user only. 

    Hope this information helps! 

  • Profile Image

    Answered by RikkiQ on January 30, 2017 at 02:15 PM

    Thank you Kiran.