What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I update to Form Builder 4.0?

    Asked by RandiSteiger on January 30, 2017 at 11:41 AM

    How do I update to Form Builder V4 and how will that effect my current forms and how they are sent to me

    You just sent me info on how to change the notification emails but I don't have V 4 yet.

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    JotForm Support

    Answered by Kiran on January 30, 2017 at 12:26 PM

    You may switch to the v4 form builder from the account settings.

    This is in beta stage at the moment and will be releasing on 1st Feb 2017. The new version doesn't affect any of your forms in terms of functionality. However, using v4 form builder can be more fun in building new forms or managing forms than the current version. 

    If you want to use only v3 for now, you may change the email address from the email settings. Please see the screencast below:

    Hope this information helps! 

  • Profile Image

    Answered by RandiSteiger on January 30, 2017 at 01:46 PM
    Thank you for helping me with all that.
    But, only one of the email addresses listed under notification is receiving them.
    I want randi@artventuresforkids.com to receive them but randi@letsgoghart.com is receiving them.
    How can I make that happen.

    Randi Steiger, Chief Creativity Officer
    Visit our websites:
    * ART-ventures for Kids
    * DazzleDay Face Painters
    * Let’s Gogh Art West MA
    413.567.0923, cell 413.530.6085
    Please help us find more art explorers to inspire, Like us on Facebook
    And find more faces to paint and kids to entertain, Like us again on Facebook!

    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 30, 2017 at 02:30 PM

    You may delete the email address listed in the Recipients tab of notification address, and add the new email address that you want to receive the email notification. If there are any conditions set on the form to change the recipient email, please note that the notification will be sent to the recipient set in the condition. In this case, you may need to check the conditions set on the form.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Please get back to us if you need any further assistance. We will be happy to help.