I got message that my mail is on bounce list!

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    momic57
    Asked on January 30, 2017 at 12:29 PM

    Sudenly I got message that my mail is on bounce list and you asked me to change it? Why this happen? Till now it was working ok.

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    Kiran
    Answered on January 30, 2017 at 01:12 PM

    Generally, the email addresses are added to the bounce list when the emails are failed to deliver repeatedly. I have now removed your email address from the bounce list and you should be receiving emails without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to help.