- Jeff ZottAsked on January 30, 2017 at 12:45 PM
Is there a way to secure the email alerts being sent from JotForm to our email servers? Could we utilize S/MIME? We would like to use the service but we need to be sure the data is securely transmitted.
- JotForm SupportMikeAnswered on January 30, 2017 at 01:37 PM
We do not currently support encrypted email alerts. However, this is possible to configure forms to use your own SMTP sender over SSL/TLS.
Alternatively, you might consider using our encrypted forms feature.
The data will be stored in an encrypted format with that option.
If you need any further assistance, please let us know.
- Jeff ZottAnswered on January 30, 2017 at 01:59 PM
Sounds good. If I use my own SMTP server and SSL/TLS and only send within my own domain, then the content would not be on the public internet. Is that correct? That might meet our needs.
- JotForm SupportMikeAnswered on January 30, 2017 at 02:53 PM
I think that this is correct, the scheme should be:
Our server securely connecting to your SMTP > Your SMTP processing the delivery > Since mailbox is within the same domain, the message should be delivered bypassing mailservers outside of your network.