Do you support encrypted email alerts?

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    Jeff Zott 
    Asked on January 30, 2017 at 12:45 PM

    Is there a way to secure the email alerts being sent from JotForm to our email servers? Could we utilize S/MIME? We would like to use the service but we need to be sure the data is securely transmitted.

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    Mike
    Answered on January 30, 2017 at 01:37 PM

    We do not currently support encrypted email alerts. However, this is possible to configure forms to use your own SMTP sender over SSL/TLS.

    How to Setup SMTP for a Form

    Alternatively, you might consider using our encrypted forms feature.

    Introducing Encrypted Forms: The Ultimate in Online Form Security

    The data will be stored in an encrypted format with that option.

    If you need any further assistance, please let us know.

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    Jeff Zott 
    Answered on January 30, 2017 at 01:59 PM

    Sounds good. If I use my own SMTP server and SSL/TLS and only send within my own domain, then the content would not be on the public internet. Is that correct? That might meet our needs.

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    Mike
    Answered on January 30, 2017 at 02:53 PM

    I think that this is correct, the scheme should be:

    Our server securely connecting to your SMTP > Your SMTP processing the delivery > Since mailbox is within the same domain, the message should be delivered bypassing mailservers outside of your network.