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    Square Integration: Creating a donation form with a recurring payment

    Asked by JFedGMW on January 30, 2017 at 12:54 PM

    I've searched the forum and failed to find the answer. I'm trying to set up a donation form with a recurring payment option and it seems that selecting "subscription" is the way to go. However, I don't see that option, even though the instructions on the forum seem to indicate that if you select "sell a product" it's an available choice. Please clarify.

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    JotForm Support

    Answered by AIDAN on January 30, 2017 at 01:44 PM

    Hi, thank you for contacting us.

    I examined the Square integration and I could not find a recurring payments option. The available options are selling products, receiving donations and having a user defined amount.

    I have escalated this ticket as a feature request to our developers, to make them aware of this ticket. You will be notified about any relevant progress or action via this ticket. Thank you.

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    Answered by JFedGMW on January 30, 2017 at 02:34 PM

    So am I correct in understanding that the options are dependent on the gateway? Or is it how the gateway is configured in your system?

    Thanks for the clarification.

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    JotForm Support

    Answered by AIDAN on January 30, 2017 at 02:43 PM

    Hi again,

    I believe this is a matter of our Square integration lacking support for what Square provides according to https://squareup.com/invoices/recurring-payments

    You're quite welcome and please don't hesitate to contact us if you need anything. Thank you.