What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My email is on your bounce list.

    Asked by gracebaptistoh on January 30, 2017 at 01:37 PM

    I keep getting the notification of this - my email is: wineyl@gracecedarville.org

    Please remove it from your "bounce list"

    Page URL:
    https://www.jotform.com/contact

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    JotForm Support

    Answered by KadeJM on January 30, 2017 at 02:00 PM

    It sounds like you're experiencing a problem with your email address continually ended up within our bouncelist and we do apologize about that.

    It looks like you already removed it as I don't currently see your email address in the bouncelist.

    There can be a number of reasons why this might happen and we would recommend referring to the following guides for more help on this problem:

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications 

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues