I can't view the files from the submissions

  • Nolangrose
    Asked on January 30, 2017 at 1:50 PM
    i am having trouble viewing the files from the submissions to those jotforms. It keeps coming up with a 404 not found error each time I click on any of the submission files. Is there something I am doing wrong?
  • Support_Management Jotform Support
    Replied on January 30, 2017 at 2:03 PM

    I'm assuming you're referring to the first form that my colleague, KadeJM, moved to your account, nolangrose.

    That form has 4 Submissions with file uploads while the one I moved doesn't have any submissions yet.

    I've fixed this now so please give it another try. In case the issue persists, let us know.