What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We keep get the message that we are on the Bounce List

    Asked by TTaylor33 on January 30, 2017 at 02:31 PM

    We have clicked on the message a number of time that we are on the Bounce List and we are still not getting all of our JotForms submissions?


    Why are we on the list....and How can we get off of it?


    The names are TimT, ChadJ, and DarrelS are at CreditLawCenter.com

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    JotForm Support

    Answered by jonathan on January 30, 2017 at 03:18 PM

    Please refer to our user guide on How-to-Remove-Your-Email-Address-from-Bounce-List  to check and remove our emails that could be in bounce list.

    Also, to make sure the form emails were properly set, check the guide on how to prevent email bounce issue.

    Do let us know if issue persist.