What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Calculation is not working

    Asked by sbtsroundup on January 30, 2017 at 03:08 PM

    I think I have everything filled out correctly in my fields (under my settings and calculation values) but when I use the Form Calculation, it's not adding up. For example, I have $15.00 as one thing, and $12.00 as another. When I go to try to fill in the form from the outside website, it's calculating it as 1500 and then 1512 when I select them. When I delete the Form Calculation module and add it again, it is not deleting my forms inside the widget. I cannot figure out why it won't calculate correctly. Is there anyone I can actually speak to about this? It's hard to just communicate with a forum, especially when it comes to money!

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    JotForm Support

    Answered by BJoanna on January 30, 2017 at 04:00 PM

    You have to add plus + sign between fields inside of calculation.


    If you are still unable to set calculation inside of your form, please provide us ID of the form you are working on.

    This guide may also help you:

    How to Perform Form Calculation Using a Widget

    We do not have phone support available, but we will are doing our best to respond as quickly as possible on forum. 

    Let us know if you need further assistance.