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    V3 - HTML tags in Autoresponder

    Asked by patrick_titanppc on January 30, 2017 at 06:18 PM

    We are getting the leads in with the form data and as like an HTML email?

    The screen shot shows the first email it comes fine, then the next one all wonky.

    Please help so we stop getting the wonky ones :)

    Page URL:

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    Answered by Ian on January 30, 2017 at 09:14 PM

    I could replicate the issue at my end.

    I cloned the form and tested submitting the form. The first autoresponder came fine by the next submission autoresponder came with html tags.

    I deleted the existing autoresponder email and created a new one, but still the same results

    I am forwarding the issue to developers for further review.

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    JotForm Developer

    Answered by irem on March 30, 2017 at 07:45 AM


    We are sorry for the inconvenience caused.

    The problem in your notification email should be fixed now. Please check it and let me know if you'll need anything further.

    Thank you.