Form details swapping locations

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    edmencss
    Asked on January 30, 2017 at 06:20 PM

    Hey Support,

    On the Application stage 2 form, we're having a weird issue, there is a second where we ask the people filling out the info to give us 2 phone numbers for referees, now the problem is our staff have reported occasionally these 2 numbers like to swap input data.  What is the best way to resolve this? and stop it from happening

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    Kevin_G
    Answered on January 30, 2017 at 09:10 PM

    I have submitted your form and noticed the referee phone numbers are working fine in your form, I have checked the submissions page and the data is the same, in the same field that I submitted it originally. 

    May we get the submissions where you noticed this issue? 

    We will be glad to further investigate it and try to replicate the issue on our end. 

  • Profile Image
    edmencss
    Answered on February 01, 2017 at 06:19 PM

    Hey Kevin,

    I've asked the staff member to write down the url or submission # the next couple of times and will reply with those shortly.