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edmencssAsked on January 30, 2017 at 6:20 PM
Hey Support,
On the Application stage 2 form, we're having a weird issue, there is a second where we ask the people filling out the info to give us 2 phone numbers for referees, now the problem is our staff have reported occasionally these 2 numbers like to swap input data. What is the best way to resolve this? and stop it from happening
Page URL: https://form.jotform.com/50120845801950 -
Kevin Support Team LeadReplied on January 30, 2017 at 9:10 PM
I have submitted your form and noticed the referee phone numbers are working fine in your form, I have checked the submissions page and the data is the same, in the same field that I submitted it originally.
May we get the submissions where you noticed this issue?
We will be glad to further investigate it and try to replicate the issue on our end.
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edmencssReplied on February 1, 2017 at 6:19 PM
Hey Kevin,
I've asked the staff member to write down the url or submission # the next couple of times and will reply with those shortly.