What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I reach my account and where is my form?

    Asked by Sinem on June 06, 2012 at 09:29 AM

    Hi there

    I had created an account and received the welcome email and started writing dozens of questions for my form and now when I want to login it tells me there is no account for this email. My form is gone. What's the problem?

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    Answered by AtacanC on June 06, 2012 at 10:20 AM

    Merhaba Sinem,

    Öncelikle ilginiz için teşekkür ederiz. Yukarıda belirtmiş olduğunuz email adresini sistemimizde tarattım. Fakat gördüğüm kadarı ile her hangi bir hesaba ilişkilendirilmemiş. Hoş geldiniz mesajının gönderildiği mail adresi yukarıda belirtmiş olduğunuz email adresimi yoksa farklı bir adres mi kullandınız?