My Quantity Gift Registry is not working

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    Asked on January 30, 2017 at 08:55 PM

    I don't know why this is happening, but my form is not counting down or stopping submissions. PLEASE HELP!!!

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    Answered on January 30, 2017 at 10:57 PM

    I cloned your form and did some tests with the Gift Registry widget there. So far I am unable to replicate the issue. When I select an item and submit it, the quantity is reduced the next time I visit the form.

    I have cleared your form cache to refresh the form. Can you please update the widgets and see if the issue still persists on your form?

    I will wait for your response.
    Thank you.

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    Answered on January 30, 2017 at 11:08 PM

    Can you tell me how to update the widgets? I got an email message just as my form was sent out that I had reached my API limit. I did not have a lot of people (less than 100) respond to my form, is it possible that the widget stopped working? 

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    Answered on January 30, 2017 at 11:22 PM

    To make the widgets on your form updated, do this steps.

    #1 Click on the magic wand icon of the widget to open the configuration wizard.

    #2 Update the widget and Save

    #3 Save the form.


    Thats it. Let us know if issue persist.