My account is suspended. Please help

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    Cameron Groth
    Asked on January 30, 2017 at 10:38 PM
    I have the same problem, could someone please look into this for my account? Thank you 
  • Profile Image
    Kiran
    Answered on January 30, 2017 at 10:42 PM

    I have checked your account bristolonlineforms and see that it is active and good in standing. Are you still receiving any error message while logging to your account? If you are referring to a different account, please let us know the username so that we can take a look and provide you with necessary assistance. 

    Thank you! 

  • Profile Image
    bristolonlineforms
    Answered on January 31, 2017 at 12:45 AM
    Thank you, I was able to view the form :) I'll try logging in when I get
    home.
    Thanks again!
    ...
  • Profile Image
    ashwin_d
    Answered on January 31, 2017 at 01:12 AM

    Hello bristolonlineforms,

    On behalf of my colleague, you are welcome.

    I am glad to know that your form is back online. Do get back to us if you have any questions.

    Thank you!

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    REAS3 
    Answered on March 11, 2017 at 02:17 AM
    My account is autosuspended. Please help!

    Username: REAS3

     

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    Kiran
    Answered on March 11, 2017 at 09:43 AM

    @RAES,

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have checked your account and see that the form is clean and normal. I have activated your account and you should be able to view the forms normally. Please check and let us know if you need any further assistance.

    Thanks.