- pellegrinophotosAsked on June 06, 2012 at 10:20 AM
Not receving e-mails or submissions from my form.
I am able to send a test e-mail using "E-mail Alerts" but no submissions are going through at all.
- AtacanCAnswered on June 06, 2012 at 10:33 AM
We apologize for any inconvenience this may have caused. I have cloned your form and made a test submission. I was able to receive an email notification right away. I've also checked our mail logs and JotForm has successfully sent your notifications.
Can you please change the ''Sender E-mail'' to email@example.com and add JotMail's IP Addresses to your mail provider's whitelist?
If this still doesn't work, please do let us know.