What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Connection reset failure appears in my form today

    Asked by nildamedya on January 31, 2017 at 04:07 AM


    Connection reset failure in my form today please help me

    Page URL:

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    JotForm Support

    Answered by EltonCris on January 31, 2017 at 04:27 AM

    Thanks for reporting. We are aware of this problem and our developers are now working to resolve this as quickly as possible.

    Would you mind sending us your external IP and DNS details? This would help our developers during their investigate. 


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    JotForm Support

    Answered by Rose on January 31, 2017 at 08:24 AM

    The issue  seems to still persist due to an e-mail provider issue but you can try to visit your form using following link as a temporary solution. 


    Once the issue is fixed permanently, you will be notified again. 

    Thanks again for your understanding. 

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    JotForm Support

    Answered by Rose on February 02, 2017 at 07:27 AM

    We have an update regarding this issue. 

    form.jotformeu.com was blocked in Turkey but the issue is fixed now. If your internet service provider is TTnet, you can view your form now but you may need to wait at most 24 hours for other internet service provider.

    Please let us know if the issue still persists.